Market Share and Profitability
Profitability and market share are two often discussed performance metrics. Profitability measures a company’s earnings relative to costs. Market share is the percentage of the total customers in the industry who buy from the company. Market share discussions sometimes eclipse profitability discussions. However, profitability should not be ignored. As a simple thought experiment, a company could choose to give away their product for free. Assuming the product meets the needs of customers at a minimally acceptable level, the company is likely to control nearly 100% of the market. However, the company would have zero profit. This is unsustainable. In some instances, focusing on market share may make sense. A large number of customers could be needed for the product to function efficiently, such as with social media platforms. A large market share could also necessary if the company hopes for the product to become the industry standard. A company can be highly profitable wit...